by admin | Apr 30, 2011 | Communication Skills, Emotional Engagement, Online Marketing, Social Media
This is Part 2. For Part 1 of The Good, The Bad and The Embarrassing of Social Media as seen on Facebook, Twitter, YouTube Buy my stuff. We are so good. By my stuff.. OK, I’m paraphrasing BUT it gets a bit tiring doesn’t it? I see small business dip...
by admin | Apr 27, 2011 | Client Connection, Communication Skills, Emotional Engagement, Online Marketing, Social Media
When I talk to business owners about social media I usually get the nod. I know the nod means, “Yes, I will get to that soon but I’m quite busy now…” I also hear a lot of resistance. When I probe, I then hear the fear and excuse behind it....
by Natasha Wilks | Nov 30, 2010 | Client Connection, Communication Skills, Emotional Engagement, Performance Coaching
It was 3am and my 20 month old wasn’t well. She’d been ok a few hours previously but now she was grunting, groaning and breathing fast. I knew something wasn’t right and decided to take her to the hospital. Some nappies, a change of clothes shoved...
by Natasha Wilks | Nov 24, 2010 | Client Connection, Communication Skills, Emotional Engagement, Leadership Skills
Dr Michael Sasevich is a cardiothoracic transplant surgeon. What I found powerful in this video is where he talks about dying. That one statement conveyed with such certainty and confidence can instill immediate trust and credibility. How do you communicate with your...